Privacy Policy

Qeluxe ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By using Qeluxe, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide via our contact forms or account registration.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
• AI Redesign Submissions: Photos and descriptions of your spaces submitted for AI-generated interior design concepts.
• Payment Information: Billing details processed securely through our payment partners. We do not store complete credit card numbers.

We use your personal information for the following purposes:

• To provide and maintain our interior styling and AI redesign services
• To respond to inquiries and communicate about projects
• To process payments and manage subscriptions
• To improve our website, services, and user experience
• To send occasional updates, newsletters, or promotional content (with your consent)
• To comply with legal obligations and protect our rights

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website, processing payments, or delivering services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user preferences. You can control cookie settings through your browser preferences.

By continuing to use our website, you consent to our use of cookies as described in this policy.

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at qeluxestudio@gmail.com.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Continued use of our services after changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: qeluxestudio@gmail.com